Playable Platform

1. The nature and extent of the Services The Playable platform is a SAAS platform app.leadfamly.com provided by Playable to the Customer which are specified in the License Agreement between the parties. 2. The Playable platform The Playable platform allows Customers to build campaigns using gamification. Gamification is defined as adding elements of game play (e.g. point scoring, competition with others, rules of play) to other areas of activity, and it’s used as an online marketing technique to encourage engagement with a product or service. The Playable platform has more than 25 different game concepts which includes a personality test, scratch card and wheel of fortune. The games are built and customized in the Playable platform by the Customer, but additional assistance from Playable can be purchased. The Playable platform has a large variety of features, both visual and integration-wise. 3. Data: It is possible to collect data from the person engaging with the campaigns built in the Playable platform. It is the Customer that decides which data to collect via the Playable platform, but it is usually data such as name and email address of the participant of the campaign game. Playable has a high standard in regard to data security and the company is ISO27001 certified. Playable uses Amazon Web Services in Ireland for hosting and data is not transferred outside of the EU. 4. Integration and data transfer Playable supports a large variety of integrations including Hubspot, Salesforce, as well as integrations for statistical, storage and other purposes. The integration is usually made with the Customers own API or a WebHook. 5. Support All inquiries should be sent to [email protected] or through the chat in the platform. Playable provides operating support on the platform 8:00 – 21:00 GMT+1 during weekdays and 10:00 - 21:00 GMT+1 on weekends. If support is required in addition to this, it is individually priced. 6. More information Information can be found below: Playable website https://www.Playable.com/ Game Concepts https://www.Playable.com/product/game-concepts/ Why Gamification? https://Playable.com/why-Playable/how-it-works/ On Playable Platform's profile you can request and collect all the privacy and GDPR related information that Playable Platform is providing.