The Hidden Burden of Compliance: Key Insights from Openli’s Trust Report

Openli
Written by
Openli
on
February 25, 2025

Introduction

Compliance management has become a significant burden for in-house legal teams, consuming valuable time and resources that could be spent on strategic legal work. Openli’s Trust Report—based on a survey of legal professionals—reveals the growing pressures around GDPR, vendor compliance, and audits, shedding light on how legal teams are struggling to keep up.

The findings indicate that manual processes, inefficient vendor management, and increasing regulatory demands are creating unnecessary stress and reducing productivity. However, automation and the right tools can help mitigate these challenges. Let’s dive into the key takeaways.

Compliance Tasks Consume Valuable Time

Maintaining compliance documentation, responding to inquiries, and managing vendor compliance are all-consuming tasks. The report found that:

  • Legal teams spend an average of 6-10 hours per week just on vendor compliance and GDPR-related tasks.
  • Reviewing vendor compliance per request takes 2-3 hours, adding up across multiple vendors.
  • 38% of organizations spend over 10 hours per month solely on vendor compliance reviews.
  • Keeping Records of Processing Activities (ROPA) documentation updated takes 8-12 hours per month—a major time sink.

The bottom line? A full workweek every month is lost to compliance-related tasks, making it difficult for legal teams to focus on contract negotiations, risk assessments, or strategic counsel.

Vendor Compliance: A Never-Ending Headache

Vendor compliance remains a major challenge for in-house legal teams, requiring constant monitoring, assessment, and updates. Most teams still lack a centralized solution, leading to inefficiencies.

✔️ 76% of legal teams use spreadsheets, emails, or shared documents for compliance tracking, making it prone to errors.
✔️ 52% of respondents experience frequent delays from vendors, with some waiting 1-2 weeks for compliance-related responses.
✔️ 43% report compliance tasks are delayed due to a lack of internal resources.
✔️ Onboarding a new vendor and completing compliance checks takes 2-4 weeks on average.

With companies often dealing with 100+ vendors, each requiring compliance checks and ongoing monitoring, the manual approach is simply unsustainable.

The True Cost of Manual Compliance Tracking

Many legal teams still rely on outdated, manual processes like spreadsheets and email threads to track compliance, leading to inefficiencies, missed updates, and additional stress.

✔️ 50% of legal teams still manually track compliance, significantly increasing workload.
✔️ Legal professionals who rely on manual processes spend 2-3x longer on compliance tasks than those using automated solutions.
✔️ 70% of respondents believe automating vendor compliance would free up significant time for more strategic work.

Additionally, many professionals highlighted that generating audit reports manually is one of their biggest challenges, creating unnecessary delays and stress.

Audits & Regulatory Checks: A Stressful Reality

Without efficient systems in place, audits and regulatory checks become a nightmare for legal teams. Missing documentation, outdated compliance records, and last-minute scrambling are all too common.

  • 48% of legal professionals experience audit stress due to missing or outdated vendor compliance documentation.
  • 1 in 3 legal teams report that audits take several weeks of dedicated effort to prepare for.

For companies dealing with complex privacy regulations like GDPR, ensuring up-to-date compliance documentation can make the difference between a smooth audit and a compliance disaster.

Compliance Work is Hurting Legal Priorities

One of the most striking findings of the report is how much compliance work distracts legal teams from their core responsibilities. Instead of handling high-value legal matters, they are stuck in a cycle of document collection, vendor assessments, and compliance tracking.

✔️ 67% of respondents say that vendor compliance tasks prevent them from focusing on other legal priorities.
✔️ The most time-consuming compliance tasks include:

  • Tracking regulatory changes
  • Collecting vendor compliance documents
  • Responding to compliance-related customer inquiries

For businesses looking to optimize their legal operations, finding a way to reduce the compliance burden is critical.

The Future of Compliance: How Automation Can Help

The Trust Report highlights a clear trend: legal teams need better tools to streamline compliance. Companies that have adopted platforms like Openli’s Privacy Hub report significant improvements:

✔️ 80% of Openli users say the platform has significantly reduced their compliance workload.
✔️ 75% of Openli users find audits and regulatory checks far less stressful thanks to automation.
✔️ Openli users spend less than half the time on compliance-related tasks compared to non-users.

By implementing automated compliance solutions, organizations can:

  • Free up legal teams to focus on high-impact work.
  • Reduce errors and inefficiencies in compliance tracking.
  • Improve response times for audits and regulatory requests.
  • Ensure vendors meet compliance requirements without manual tracking.

Final Thoughts

The growing complexity of privacy laws and vendor compliance requirements is putting significant pressure on in-house legal teams. Manual tracking and outdated processes are no longer sustainable, and organizations that fail to adapt risk falling behind, increasing compliance risks, and wasting valuable resources.

Investing in automation and structured compliance tracking is no longer just an option—it’s a necessity. Platforms like Openli are proving that with the right tools, compliance can become a streamlined, stress-free process, allowing legal teams to focus on what truly matters.

📢 Download the Trust Report.